2020 Season Pass Information

What You Need to Know

To Our Loyal Season Pass Holders: As a 2020 Season Pass Holder you have two options for your Season Pass - since we did not open in 2020:

  1. Your 2020 Season Pass (and BOGO Food Vouchers) will automatically be transferred to the 2021 Season. You do not need to contact us if this is your wish. You will just bring your 2020 Season Pass Voucher (or 2020 ID Card if you have it) and your BOGO Food Vouchers when you make your first visit to the Park Office in 2021.
  2. Our team will collect your 2020 BOGO Food Vouchers and replace them with 2021 Vouchers.
  3. As an added benefit for transferring you will receive a $25 food credit. This will be electronically deposited on to your Season Pass ID Card.

or

  1. If you would like a REFUND for your 2020 Season Pass, we ask you to fill out the form below. This also voids your 2020 BOGO Food Vouchers.

Please Note: Refunds will be issued to the OWNER of the Season Pass. Ownership of the Season Pass is as follows: The ORIGINAL PURCHASER is the owner of the Season Pass while it is in voucher form (paper vouchers).

Once the Voucher has been redeemed for the Season Pass ID Card (plastic card), that individual becomes the owner of the pass.

Refunds will be credited back to the credit card used. Checks will be issued for cash payments. Once the form is received, an office staff member will contact you to collect the information needed for refund. Please understand that we have limited staff and will be back in touch with you as soon as we can. This process could take 4-6 weeks, but we will process as soon as we can—and they will be processed in the order they are received.

Deadline

Please Note: If you are requesting a refund for your 2020 Season Pass you must complete the form and submit it by May 1, 2021.
If we do not get your request by the deadline your Season Pass will automatically be transferred to 2021.